Subcontracting support
For service providers and project partners seeking support within a larger engagement. Define work allocation, customer communication, confidentiality and reporting responsibilities.
ENGAGEMENT MODELS
Build an arrangement around delivery ownership, resource requirements and a clearly defined scope.
WAYS TO ENGAGE
For service providers and project partners seeking support within a larger engagement. Define work allocation, customer communication, confidentiality and reporting responsibilities.
For organisations needing technical resources within an existing team. Agree profiles, work location, duration, supervision and escalation routes.
For a defined activity with deliverables and milestones. Agree assumptions, dependencies, acceptance criteria and the process for scope changes.
BEFORE WE BEGIN
The engagement model should follow the work.
We discuss technical scope, location, timing, deliverables, commercials and the responsibilities of each party before work begins.
Any service levels, response times, coverage hours or staffing commitments must be stated in the agreed proposal. They are not assumed from this website.
DURATION & DEPLOYMENT
Engineer assistance for individual site visits or short tasks. Location, lead time and resource availability are confirmed for each request.
Resources for rollouts, migrations, verification and installation projects, aligned to agreed milestones and deliverables.
Technical staff for defined support periods and ongoing assignments, with coverage hours and responsibilities set out in the proposal.
Engineers assigned to regular site operations and support functions, with continuity, supervision and escalation arrangements agreed in advance.
LET’S DEFINE THE NEXT STEP
Tell us the scope, location and timeline. Build an engagement around what your business needs.